Welcome to Imgtotext.net! We aim to make your experience smooth and satisfying with our OCR tools and conversion services. Sometimes, a refund may be needed, and this policy explains when refunds apply, eligibility, and how to request one. By subscribing to our premium plans, you accept the terms of this Refund Policy.
Imgtotext.net offers a free version to allow users limited access to its features. This free version is designed to give users a basic experience of the platform’s OCR tools and file conversion capabilities. However, to enjoy unrestricted access to advanced features, users must subscribe to the premium version.
Our premium subscription offers users full access to advanced OCR features, faster processing, batch conversions, multiple file format options, and other premium tools. This subscription is purchased on a recurring basis (monthly or annually, depending on the user’s selection) and unlocks extended features that are not available in the free version.
Refunds for Imgtotext.net’s premium subscription are generally offered only under specific circumstances. Please review the conditions below to determine if your purchase may qualify for a refund:
Refunds will not be issued in the following scenarios:
To request a refund, please contact Imgtotext.net support by using our contact us page. Please include the following details:
Our support team will review your request and may require additional details to complete the assessment.
Eligibility Check: If you are eligible for a refund, our team will attempt to resolve the issue or provide an alternative solution.
Resolution Timeline: If we are unable to provide a solution within the next 4-5 business days, your refund will be processed.
Refunds, once approved, are typically processed within the next few business days. However, processing times may vary depending on your payment method. You will receive an email confirmation once your refund has been processed.
Imgtotext.net reserves the right to modify this Refund Policy at any time. It is advised to review this policy periodically to stay informed of any changes.
If you have any questions or concerns regarding this Refund Policy or need further assistance, please reach out to our support team by filling out the form on our Contact Us page.